Short answer: As of October 2026, the three highest-scoring roofing contractors in the Jackson, TN metro on The Roofing Brief Contractor Score are Elite Contractors (62.4), Mark’s Roofing Company (61.9), Taylor Construction & Restoration (56.9). Each holds a certification we verified on the manufacturer’s own register, every rating was corroborated elsewhere, and placement on this page is not for sale.
The Roofing Brief scored 3 certified roofing contractors serving the Jackson metro on a published, reproducible formula, then researched each of the top three individually to confirm its record. Jackson has been hit by violent tornadoes again and again: an F4 across the south of the city in 1999, an F4 through downtown in 2003, an EF4 that collapsed dormitories at Union University in 2008, and an EF1 that struck the hospital in 2022. Tennessee licenses roofers only on jobs of $25,000 or more, and none of Jackson’s four counties is in the state’s home improvement licence zone, so most reroofs here need no state licence. Three certified firms appear in the directory, all based in Jackson, and all three are ranked.
What a Jackson, TN roof is up against
Tennessee requires a Board for Licensing Contractors licence for projects of $25,000 or more, and where the roofing portion of a job reaches $25,000 the roofing subcontractor needs one too. The roofing classification is BC-21; it needs no trade exam, only the Business and Law exam, experience, reviewed financial statements and insurance. The state’s home improvement licence for jobs of $3,000 to $25,000 applies in only nine counties, and Chester, Crockett, Gibson and Madison are not among them, so a typical Jackson reroof needs no state licence of any kind.
Tennessee does regulate the insurance-funded roof. Under T.C.A. 62-6-602 you may cancel a roofing contract by written notice before midnight on the third business day after your insurer tells you in writing that all or part of the claim is not covered, and the roofer may take no payment until coverage is confirmed or that window closes, with refunds due within ten business days. The statute does not ban deductible rebates. Violations are unfair or deceptive acts under the Consumer Protection Act.
The City of Jackson runs its own building department under an exemption from the State Fire Marshal and enforces the 2018 International Residential Code. It requires a permit for any construction, alteration or repair of $100 or more, priced at $4 per thousand dollars of value with a $40 minimum, so a $12,000 reroof costs about $48. The city’s design table gives a 10 psf ground snow load and a 115 mph design wind speed, an ordinary inland figure for a city that keeps meeting stronger winds.
Across 2016 to 2025 Chester, Crockett, Gibson and Madison counties logged 108 hail reports, 80 of an inch or more and the largest 2.5 inches near Oakfield, 103 thunderstorm wind reports, the strongest an estimated 87 knots at Broadview in April 2025, and 18 tornadoes, including an EF3 near Kenton in December 2021. Recorded damage totals $8.3 million, most of it from tornadoes. The metro’s median home was built in 1984, and 48.8 percent of homes in the city are rented.
The 3 best roofers in Jackson, TN
Scored 2026-10-06. The metro mean rating used as the Bayesian prior for Jackson is 4.5, across a pool of 3 certified contractors.
| Rank | Company | TRB Score | Certification | Rating (reviews) | Adjusted | In business since | Based in |
|---|---|---|---|---|---|---|---|
| 1 | Elite Contractors | 62.4 | Certified | 4.7 (106) | 4.636 | not published | Jackson, TN |
| 2 | Mark’s Roofing Company | 61.9 | Certified | 4.8 (62) | 4.666 | 2010 | Jackson, TN |
| 3 | Taylor Construction & Restoration | 56.9 | Master Elite | 4.0 (43) | 4.269 | 2007 | Jackson, TN |
1. Elite Contractors — TRB Score 62.4
Elite Contractors is based in Jackson, TN, led by Scot Holloway, owner (BBB), BBB accredited since 1 September 2013, A+ rating, one complaint closed in three years, and holds Certified standing on the GAF certification registry.
| Score component | Points | Max |
|---|---|---|
| Certification tier | 12 | 35 |
| Adjusted rating | 25.4 | 40 |
| Review corpus depth | 15.0 | 15 |
| Metro proximity | 10.0 | 10 |
| Total | 62.4 | 100 |
Independently corroborated:
- Accredited since 1 September 2013 with an A+ rating, business start February 2012, one complaint closed in three years; filed under General Contractor.. BBB business profile
- Commercial and residential roofing, insurance restoration and renovation across Tennessee and the Southeast.. Company website
What they actually do. Commercial and residential roofing, insurance restoration and general contracting.
Why it ranks here. The top score in the pool: a 4.7 across 106 reviews from a Jackson contractor on Directors Row, BBB accredited since 2013, that handles roofing alongside insurance restoration.
Best fit for: Storm claims that need roofing and restoration work together.
What we would want clarified. It is a general contractor whose site leads with commercial roofing, and it promotes Atlas shingles alongside its GAF certification. It says it has traded since 2004, while BBB dates the business to 2012. It claims an unlimited Tennessee licence but publishes no number, and the state’s lookup could not be queried. Certification tier and reviews are unverified. We publish this because a ranking that only prints the flattering findings is an advertisement, not an assessment.
Verify the certification yourself on the GAF registry listing. The number carried on that listing is (731) 300-3510, which is the registry’s contact line and is often a directory tracking number rather than the contractor’s own: take the number from the company’s own website and compare the two.
2. Mark’s Roofing Company — TRB Score 61.9
Mark’s Roofing Company is based in Jackson, TN, in business since 2010, led by Mark Hale, owner and founder, BBB accredited since 1 September 2019, A+ rating, no complaints in three years, and holds Certified standing on the GAF certification registry.
| Score component | Points | Max |
|---|---|---|
| Certification tier | 12 | 35 |
| Adjusted rating | 26.6 | 40 |
| Review corpus depth | 13.3 | 15 |
| Metro proximity | 10.0 | 10 |
| Total | 61.9 | 100 |
Independently corroborated:
- Mark’s Roofing Company LLC, accredited since 1 September 2019 with an A+ rating, business start May 2010, no complaints closed in three years.. BBB business profile
- A family business founded by Mark Hale, with service pages for Milan, Union City and Lexington and a five-year workmanship warranty on shingle roofs.. Company about page
What they actually do. Residential and commercial roofing in shingle and metal, repairs and inspections.
Why it ranks here. The only roofing-first firm in the pool: a family company founded in Jackson in 2010 by its owner, with the date agreeing across BBB and its own site, a 4.8 across 62 reviews and a clean BBB file.
Best fit for: Homeowners who want an owner-run roofing specialist with a stated workmanship warranty.
What we would want clarified. It publishes no Tennessee licence number; none is needed for jobs under $25,000, but ask for one on a larger job. Its review base is moderate. Certification tier and reviews are unverified. We publish this because a ranking that only prints the flattering findings is an advertisement, not an assessment.
Verify the certification yourself on the GAF registry listing. The number carried on that listing is (731) 446-3744, which is the registry’s contact line and is often a directory tracking number rather than the contractor’s own: take the number from the company’s own website and compare the two.
3. Taylor Construction & Restoration — TRB Score 56.9
Taylor Construction & Restoration is based in Jackson, TN, in business since 2007, led by Doug Taylor, owner, BBB accredited since 1 May 2019, A+ rating, one complaint closed in three years, and holds Master Elite standing on the GAF certification registry.
| Score component | Points | Max |
|---|---|---|
| Certification tier | 24 | 35 |
| Adjusted rating | 10.8 | 40 |
| Review corpus depth | 12.1 | 15 |
| Metro proximity | 10.0 | 10 |
| Total | 56.9 | 100 |
Independently corroborated:
- Accredited since 1 May 2019 with an A+ rating, business start March 2007, one complaint closed in three years; filed under Fire and Water Damage Restoration.. BBB business profile
- A family business founded in 2007, serving Jackson-Madison County and West Tennessee from Paris to Selmer to Union City.. Company about page
What they actually do. Insurance restoration, roof replacement and residential and small commercial renovation.
Why it ranks here. The only Master Elite firm in the pool: a family company on Ashport Road founded in 2007, with the year agreeing across BBB and its own site, and a service area centred on Jackson-Madison County.
Best fit for: Insurance claims where roof replacement and interior restoration go together.
What we would want clarified. Its core trade is insurance restoration, which is how BBB files it, with roofing one of three lines. Its 4.0 rating across 43 reviews is the lowest of the three. It says it holds a Tennessee general contractor licence but publishes no number. Certification tier and reviews are unverified. We publish this because a ranking that only prints the flattering findings is an advertisement, not an assessment.
Verify the certification yourself on the GAF registry listing. The number carried on that listing is (731) 300-7904, which is the registry’s contact line and is often a directory tracking number rather than the contractor’s own: take the number from the company’s own website and compare the two.
Other roofers serving Jackson
Three certified firms are ranked here. These four are based in the metro with a BBB accreditation or an Owens Corning credential. They are not scored and we are not recommending them. Tennessee’s licence lookup could not be queried, and most jobs here need no licence, so check insurance certificates directly. We left out one firm with 13 BBB complaints in three years and two based outside the metro.
| Company | Verified credential |
|---|---|
| Dtop Roofing & Repair | BBB accredited since 2016 at A+, trading since 2010, no complaints in three years. No website found. |
| Clouser Construction (Top Tier Roofing & Renovations) | BBB accredited since 2019 at A+, trading since 2015, on Stonebridge Boulevard in Jackson; roofing and renovation. |
| Best Choice Roofing Jackson, LLC | Top tier in Owens Corning’s network on North Parkway; the local office of a multi-state roofing group, serving Medina, Pinson, Humboldt and other metro towns. |
| J.M. Roofing | Owens Corning Preferred in Milan, Gibson County. We found nothing beyond that listing, so treat it as a lead. |
80 hail reports and 103 wind reports over Jackson, TN
Aggregate hail counts tell you very little about a specific roof. These are the individual events: every severe-weather report logged by the National Weather Service across the 4 counties of the Jackson, TN statistical area over ten years, with the dates, the stone sizes and the towns they landed on. Over that decade the metro logged 108 hail reports, 103 severe thunderstorm and high wind reports and 18 tornadoes. Reported property damage from hail, severe wind and tornado over that decade totalled $8.3 million; flood and winter-storm losses are counted separately and are not included.
The biggest hail to fall on Jackson in a decade
| Date | Stone size | Reported near | County |
|---|---|---|---|
| 9 March 2017 | 2.5 in | Oakfield | Madison |
| 27 March 2017 | 2.0 in | Jacks Creek | Chester |
| 2 April 2025 | 1.75 in | Walnut Grove | Gibson |
| 3 April 2025 | 1.75 in | Spring Creek | Madison |
| 4 May 2020 | 1.75 in | Humboldt | Gibson |
| 8 May 2025 | 1.75 in | Mifflin | Chester |
The largest stone on record for this metro fell on 9 March 2017 near Oakfield, measured at 2.5 inches. That is hen-egg sized. Two inches is the threshold at which insurers expect functional damage and full replacement claims.
Wind. The strongest thunderstorm gust logged in the metro was 87 knots, about 100 mph, near Broadview on 5 April 2025. Asphalt shingles begin lifting at roughly 67 mph when they are correctly nailed, and considerably below that when they are not.
Tornadoes. 18 tornadoes touched down in these counties over the decade, the strongest rated EF3 near Cool Spgs on 10 December 2021.
What the National Weather Service wrote about it
The NWS logs a written account of each severe-weather episode. This is its description of the 9 December 2023 event near Rutherford, reproduced verbatim:
The rear flank downdraft of the tornado that tracked across northern Gibson County produced straight-line wind damage near Rutherford. Trees were snapped on Trimble Highway near Joe Lumpkin Road. Power poles were snapped on North Trenton Road and trees were uprooted on Walnut Grove Road.
That is what the specification has to anticipate here, written up by the agency that recorded it rather than by a contractor selling the repair.
When it happens. Severe weather reports cluster in May (58), March (51), April (47). The worst years on record were 2025 (57), 2020 (26), 2023 (25). If you are scheduling non-urgent work in Jackson, the months outside that window are when crews are least stretched and least likely to be triaging emergency callouts ahead of your job.
Source: NOAA National Centers for Environmental Information, Storm Events Database, county-level detail files 2016 to 2025, filtered to the counties of this statistical area by The Roofing Brief. Damage figures are as reported to the NWS and undercount insured losses.
What to do with this. Jackson sees enough damaging hail that a Class 4 impact-rated shingle is worth pricing, though not automatically worth buying. Get both quotes and weigh the premium against any insurance discount.
A city repeatedly hit by violent tornadoes
On 17 January 1999 an F4 tornado tracked 16 miles across the south of Jackson, killing six people and injuring 106. NWS recorded more than 200 homes obliterated or heavily damaged and 300 more with lesser damage. The same evening a separate F3 crossed into north Jackson, flattening the new National Guard armory and a hangar at McKellar-Sipes airport and destroying 38 apartments.
Four years later, on 4 May 2003, an F4 half a mile wide tracked 26 miles from near Denmark through downtown Jackson, killing 11 people and injuring 66. It destroyed St. Luke Episcopal Church, built in 1844, damaged the Carl Perkins Civic Center, the state Supreme Court building and the downtown post office, and destroyed two schools. The federal record puts the damage at $30 million.
On 5 February 2008 an EF4 with 170 mph winds touched down at Union University on the US 45 Bypass. Two dormitories collapsed, 51 people were injured on campus, and 80 percent of the dorms were severely damaged or destroyed, about $40 million of damage at the university alone. A second tornado that night killed two people in Huntersville and blew 13 tractor-trailers off Interstate 40.
The tornadoes have kept coming. On 30 March 2022 an EF1 tracked into southwest Jackson, damaging Jackson-Madison County General Hospital and taking the roof off the Forrest Cove nursing home. In February 2025 an EF2 near Tuckers Corner in Gibson County removed large sections of roof from multiple homes on Mt. Pisgah Road. We found no record of a building-code change made because of any of these storms.
No ordinary roof is built to survive an EF4, but the edges, the deck attachment and the roof-to-wall connection decide how much of a house survives the weaker winds at a tornado’s margins. In a city where most reroofs need no state licence, ask for the roofer’s insurance certificates, the city permit, and how it fastens the deck and edges.
Jackson’s tornado history and the rules on a reroof
| Item | Figure or rule | Source |
|---|---|---|
| 17 January 1999 | F4, 6 killed, more than 200 homes obliterated or heavily damaged | NWS Memphis via NOAA NCEI |
| 4 May 2003 | F4 through downtown, 11 killed, $30 million | NWS Memphis via NOAA NCEI |
| 5 February 2008 | EF4 at Union University, 51 injured on campus | NWS Memphis via NOAA NCEI |
| 30 March 2022 | EF1 damaged the hospital and a nursing home roof | NWS Memphis via NOAA NCEI |
| Tornadoes in the four counties, 2016 to 2025 | 18 | NOAA NCEI Storm Events |
| City design wind speed | 115 mph | City of Jackson Construction Guide |
| Permit | Required at $100 or more; $4 per $1,000, $40 minimum | City of Jackson Construction Guide |
| State licence | Required at $25,000 or more; BC-21 for roofing | T.C.A. 62-6-103 |
| Home improvement licence | Not applicable in the Jackson metro counties | Tennessee Board for Licensing Contractors |
| Cancellation after a claim denial | Three business days | T.C.A. 62-6-602 |
Source: NWS Memphis surveys and NOAA NCEI Storm Events Database; T.C.A. 62-6-103 and 62-6-601 to 606; Tennessee Board for Licensing Contractors; State Fire Marshal’s Office code history; City of Jackson Construction Guide; US Census Bureau ACS 2020 to 2024.
The checks worth making in Jackson, TN
Licensing is required in TN. Tennessee requires a licence from the Board for Licensing Contractors, within the Department of Commerce and Insurance, for projects of $25,000 or more. Roofing is one of two trades where the licence can also attach to a subcontractor: where the roofing portion of a project reaches $25,000, the roofing subcontractor needs one too (T.C.A. 62-6-103).
The roofing classification is BC-21, covering roofing, gutters and vinyl siding over $25,000; the broader building classifications also cover roofing. BC-21 applicants sit no trade exam but must pass the Business and Law exam and show experience and financial statements; exams have been run by Prov since 1 July 2026. A Home Improvement licence for residential work of $3,000 to $25,000 applies only in Bradley, Davidson, Hamilton, Haywood, Knox, Marion, Robertson, Rutherford and Shelby counties. Under T.C.A. 62-6-601 to 606, a homeowner may cancel an insurance-funded roofing contract within three business days of a written claim denial, and the roofer may take no payment until coverage is confirmed.
Check here: Tennessee Board for Licensing Contractors. Outside the nine home improvement counties, a reroof under $25,000 needs no state licence at all, so ask for liability and workers’ compensation certificates and check them with the insurer. On larger jobs, check the classification as well as the licence.
Four checks to run before you sign anything, in any state.
- Verify certification at the source. Use the GAF verification tool rather than trusting a badge image on a company website.
- Get the certificate of insurance from the insurer, not the contractor, and confirm general liability and workers compensation are both active on the day work starts.
- Confirm who pulls the permit. If a contractor asks you to pull it as the homeowner, that moves liability onto you. Decline.
- Get warranty terms in writing before any deposit, and check the manufacturer warranty being promised actually requires the certification tier the contractor holds.
How many certified roofers Jackson, TN actually has
3 certified roofing contractors serve the principal cities of the Jackson, TN statistical area, of which 0 hold the top President’s Club tier. The pool carries 211 customer reviews between them at a mean rating of 4.5. The statistical area had a 2024 population of 183,680, a change of 1.76% against the 2020 census base, per the U.S. Census Bureau Vintage 2024 estimates.
How these Jackson, TN rankings were produced
Every contractor in the Jackson, TN pool was scored out of 100 on four published components: certification tier, a Bayesian adjusted rating, review depth and distance from the metro centre. In this metro that meant scoring 3 certified contractors, of whom 0 hold President’s Club standing and 1 Master Elite, against a metro mean rating of 4.5. The top three were then researched individually against Better Business Bureau records, state licence registers and manufacturer directories. The findings are printed above whether they flatter the contractor or not, and nobody paid to appear.
The full method, the weightings, what the GAF certification tiers actually mean, who is eligible to be ranked and what we do not claim are all set out on our roofer ranking methodology page. Last updated: October 2026. Scoring run: 2026-10-06. Corrections go to the editor and are actioned on verification.
Jackson, TN roofing questions, answered
Who is the best roofer in Jackson, TN?
Elite Contractors of Jackson, TN scores highest in the Jackson metro on The Roofing Brief Contractor Score, at 62.4 out of 100 as of October 2026. It holds Certified certification with a 4.7 rating across 106 reviews. Highest-scoring is not the same as best fit for your specific job, and the two companies behind it score within 5.5 points.
How many certified roofing contractors serve Jackson?
3 contractors on the GAF certification registry serve the principal cities of the Jackson, TN statistical area as of October 2026, of which 0 hold President’s Club status.
How much damaging hail does Jackson get?
The Jackson, TN statistical area recorded 80 hail reports of 1 inch or larger and 2 of 2 inches or larger between 2016 and 2025 in the NOAA Storm Events Database. The largest hailstone reported measured 2.5 inches.
Did any contractor pay to appear on this list?
No. The Roofing Brief takes no placement fees, no lead fees and no affiliate commission from any roofing contractor. Ranking comes entirely from the published formula applied to public registry data, followed by an individual research pass on the top three.
What was the worst hailstorm in Jackson in the last ten years?
The largest hailstone logged by the National Weather Service in the Jackson, TN statistical area between 2016 and 2025 measured 2.5 inches, reported near Oakfield on 9 March 2017. That is hen-egg sized. Two inches is the threshold at which insurers expect functional damage and full replacement claims. Across the decade the metro recorded 108 hail reports. Reported property damage from hail, severe wind and tornado over that decade totalled $8.3 million; flood and winter-storm losses are counted separately and are not included.
When is the worst time of year for roof damage in Jackson?
Severe-weather reports in the Jackson, TN statistical area cluster in May, March, April, on the NOAA record for 2016 to 2025. If the work can wait, booking outside that window usually buys you shorter lead times and more of the contractor’s attention.
Do roofers need a licence in TN?
Tennessee requires a licence from the Board for Licensing Contractors, within the Department of Commerce and Insurance, for projects of $25,000 or more. Roofing is one of two trades where the licence can also attach to a subcontractor: where the roofing portion of a project reaches $25,000, the roofing subcontractor needs one too (T.C.A. 62-6-103). The roofing classification is BC-21, covering roofing, gutters and vinyl siding over $25,000; the broader building classifications also cover roofing. BC-21 applicants sit no trade exam but must pass the Business and Law exam and show experience and financial statements; exams have been run by Prov since 1 July 2026. A Home Improvement licence for residential work of $3,000 to $25,000 applies only in Bradley, Davidson, Hamilton, Haywood, Knox, Marion, Robertson, Rutherford and Shelby counties. Under T.C.A. 62-6-601 to 606, a homeowner may cancel an insurance-funded roofing contract within three business days of a written claim denial, and the roofer may take no payment until coverage is confirmed.
What should I check before hiring a roofer in Jackson?
Outside the nine home improvement counties, a reroof under $25,000 needs no state licence at all, so ask for liability and workers’ compensation certificates and check them with the insurer. On larger jobs, check the classification as well as the licence.
A city repeatedly hit by violent tornadoes?
On 17 January 1999 an F4 tornado tracked 16 miles across the south of Jackson, killing six people and injuring 106. NWS recorded more than 200 homes obliterated or heavily damaged and 300 more with lesser damage. The same evening a separate F3 crossed into north Jackson, flattening the new National Guard armory and a hangar at McKellar-Sipes airport and destroying 38 apartments.
Is Jackson a hard market to find a good roofer in?
Jackson has been hit by violent tornadoes again and again: an F4 across the south of the city in 1999, an F4 through downtown in 2003, an EF4 that collapsed dormitories at Union University in 2008, and an EF1 that struck the hospital in 2022. Tennessee licenses roofers only on jobs of $25,000 or more, and none of Jackson’s four counties is in the state’s home improvement licence zone, so most reroofs here need no state licence. Three certified firms appear in the directory, all based in Jackson, and all three are ranked.
Roofer rankings for other metros
The Roofing Brief scores certified roofing contractors in the 400 largest U.S. metropolitan and micropolitan areas on the same formula.
- Best roofers in Memphis, TN, about 74 miles from Jackson
- Best roofers in Clarksville, TN, another TN metro on the same formula
- Best roofers in Nashville, TN, another TN metro on the same formula
- Best roofers in Burlington, NC, a metro of comparable size
- Best roofers in Abilene, TX, a metro of comparable size
See the full index of all 400 metro roofer rankings, or read how to find and vet a roofing contractor anywhere in the country.
Cite this analysis
The Roofing Brief. “Best Roofers in Jackson, TN: The Roofing Brief Contractor Score.” Published October 2026. Inputs: GAF certification registry; NOAA Storm Events Database 2016-2025; U.S. Census Bureau Vintage 2024 population estimates; Better Business Bureau and independent review-platform records for each ranked contractor.